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5 key factors to get right to have a successful business

Service Performance Insight* produced the white paper – ‘Introducing the 2016 Best-of-the-Best Professional Services Organizations’ in April 2016 In it they say there are five key factors that determine the success of the best organisations: – Leadership – Client relationships – Human Capital Alignment (posh word for HR) – Service execution – Finance and operations So, what was it about the top rated companies that made them the best? The best companies showed the following attributes for each factor: 1. Leadership – They have a clear and compelling vision which was communicated. They demonstrate transparency and clear communication with all […]

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